Privacy Policy
We understand the importance of online privacy because we are users of the digital world ourselves. We are also pilots and share a similar passion and mutual respect, so you can be assured that we will respect your privacy to the highest level.
We exist to create social media, aircraft for sale, learn to fly, aviation product and services digital properties (websites, apps, etc.). We try to provide platforms and digital properties that enable current and future pilots, or anyone with an interest in aviation a place to meet and communicate. We also specialize in creating digital properties to match new and used aircraft buyers and sellers all over the world. In many of our services, in order to operate we need to gather and supply personal information. For example, people that list their used aircraft on our digital properties.
We are committed to responsible handling of the information you provide us. This means, we will not abuse it and will use it only as outlined below. It also means that we will supply it through business relationships only to partners whose privacy policies are equally respectful of your rights.
About The Procedures You Are Using
Flying Online, Inc.("we or "us") is a Florida Corporation with its principle office in Tampa, Fl. We operate websites that allow for interaction among current and future pilots and all types of individuals that have an interest in aviation. We also introduce aircraft buyers to sellers in numerous Company-owned websites and even assist them in finding financing. These digital properties can appear to the shopping consumer ("visitor" or "you") in one of two ways.
First, it can appear as the branded site under any of the domain names we own. For example:
Flying.com
UsedAircraft.com
UsedAirplanes.com
AircraftforSale.com
AirplaneFinancing.com
AircraftPerformanceData.com
These sites and the others we own are controlled, and operated in their entirety by Flying Online, Inc.
Secondly, it can appear as a used airplane or aircraft buying service on a website owned, controlled, and operated by an entity other than us. In this case, the buying service may be identified as "powered by Flying.com" or "powered by [name of other website we own]."
In any case, the service itself (referred to as "the Procedures" or "We"), regardless of where you find it and how it is identified, is owned, controlled, and operated by Flying Online, Inc. This Privacy Policy covers the gathering and use of information identifiable to you which is performed by the Procedures. The information here is equally applicable regardless of how or where you encounter the Procedures.
PROCEDURES:
Information Collected Through Action On Your Part
If you ask to be introduced to someone, like the seller of an aircraft through our system’s "Contact Seller" button, located in the "Contact Information" section of the listing, we need you to voluntarily provide your name, email address and phone number to make the introduction possible.
Obviously, we will then provide your information to the seller, retailer or dealer network to whom/which you are requesting that we introduce you to. The seller, retailer or dealer will then use the information to contact you regarding your request.
This information will be stored in our databases and might be used by us to email you a follow-up survey regarding your experience. It may also be used to send you information regarding changes to our services.
We do not sell your information.
You may opt out of receiving such notices by contacting us or opting out of an email through the "Opt-Out" button.
Information Collected Without Action On Your Part
We use your IP address, collected automatically by our webserver(s), to analyze our traffic sources and to discourage fraudulent use of the Procedures. This information does not identify you personally.
The Procedures places "cookies" on your hard drive. Cookies are small amounts of textual information which allow the Procedures to work better for you by storing information such as the aircraft you are/were looking at, etc. These cookies are only used by the Procedures during the time you're in the Procedures. We don't collect them or use them in other ways. If you don't like the fact that cookies are placed on your hard drive by our Procedures or any other website, you can set your browser preferences so that you don't accept cookies, or only accept them on demand.
As an online advertiser, we are looking for better, more targeted and less intrusive forms of advertising. Because of this, we have, or will partner with several companies that collect anonymous information about your visits to our website in order to provide advertisements about goods and services of interest to you - but NOT directly to you, rather as an overall advertiser on the website.
Simply put, we offer a great service, to all our aviation enthusiasts and try to offset all the costs and make a profit buy offering you advertisements that we ourselves feel are beneficial.
It is our goal and mission that you NEVER see the likes of "porn" or advertisements that we feel are immoral, unethical or irrelevant. If you do, PLEASE contact us immediately and we will remove it.
Additionally, we use this technology to advertise this website's products and services.
Other Ways Which We Use Collected Information
We may share generalized information about our customers or traffic sources with our business partners. This does NOT include any information through which you can be personally identified. Again, and we will say it many times: We do not sell your information.
If we are required by law through court order or subpoena to release personal information, we will comply. This has never occurred in the company's history.
General Information
We reserve the right to change or amend this Privacy Policy at any time in response to changing business needs. Please check regularly for updates which may affect your use of Flying Online, Inc.
This website is operated by Flying Online, Inc. ("Company") and this policy applies to all websites owned, operated, controlled and otherwise made available by Company, its affiliates and supported organizations (including, but not limited to, mirrored, co-branded, sub-domains, micro-sites, and successor sites).
We reserve the right to change or modify our privacy practices that are described herein from time to time simply by posting a revised Privacy Policy on this website. Any such change shall be effective immediately upon posting of the revised Privacy Policy on this website.
We reserve the right to make the revised or changed Privacy Policy effective for information we already have about you, as well as any information we receive in the future. We encourage you check back often to determine any changes to this Privacy Policy so that you understand our current privacy practices. Continued access of the website by you will constitute your acceptance of any changes or revisions to the Privacy Policy.
Please note that this privacy policy applies only to this company's websites and use of information and does not apply to any information that you may provide to us by other means, such as via mail or telephone.
The Company's address is:
Flying Online, Inc.
2701 North Rocky Point Drive
Suite 1200
Tampa, FL 33607
813-866-9000
Parents and children under the age of 18:
This site is not meant for children under the age of 18. Children should get their parents permission before visiting the site and should not provide Flying Online, Inc. with any personally identifiable information.
Should you be made aware of any information being sent by Flying Online, Inc. to a minor, please contact the company to have this information removed.
Introduction
It is the goal of our websites to provide information around individual interests, at the same time protecting your privacy. The Privacy Policy describes the information we collect, how we use it and what rights you have to it. By using this Company website, you acknowledge and agree to the terms and conditions of this Privacy Policy.
In addition, you must agree with our Terms of Use (located as a link on the bottom of the website).
Using Information
We may use the information we collect to:
Enhance your online experience, provide more relevant content and information, customize and personalize communications, improve page-load time, deliver more relevant advertising and promotional offers, develop new products and websites, and improve the overall site navigation and usability.
In addition, we may send you Company related promotional, marketing, sales, and public relations efforts; respond to customer service inquiries, communicate with you about our services, events, products, and other promotional purposes, improve our service, track your visits to the site and usage of the site, administer contests, promotions, surveys or other website features, provide technical support to you and perform any other lawful acts except for those acts expressly prohibited by the terms and conditions set forth in this Privacy Policy.
Sharing Information
Unless you opt-out, we may use your registration information to send you promotional materials via email or postal mail. If you would like us to stop including your postal address in such lists, please contact us in one of the following ways:
Mail:
Flying Online, Inc.
OPT-OUT
2701 North Rocky Point Drive
Suite 1200
Tampa, FL 33607
We may be reached via phone: 800-533-9390 ext. 1
In your request, please state the list you would like to be removed from the date of your request, your postal mailing address, and contact information in case we need to personally contact you in an effort to handle your request.
We may use and/or transfer your personally identifiable information to other Company affiliates for internal management and administrative purposes. Your personal data will be transferred to other Company affiliates where necessary for the performance or conclusion of our contractual obligations to you or for your benefit. Transfers of personally identifiable information may also be made where necessary for the establishment, exercise, or defense of legal claims.
The Company will disclose your personal information to third parties in specific circumstances that include, but are not limited to, the sale of Company or any portion thereof during the due diligence in connection with a potential sale of Company or any portion thereof; during any bankruptcy, insolvency or liquidation of Company; or in other similar circumstances.
The Company may disclose your personal information to one or more of our affiliates, service providers or other third parties who are assisting the Company in performing such services. Without limiting the foregoing, these third parties may provide the Company with payment processing, shipping, data management, email distribution, live chat, email response, market research, information analysis, and promotions management services. We provide such parties with the personal information they need to perform their respective services and we use commercially reasonable measures in an effort to require them to safeguard your personal information and limit their use of it.
The Company also may disclose personal information about you upon request by the government; specifically in response to a court order; when required by law or when we believe in good faith that disclosure is required by law. To enforce our Privacy Policy, terms and conditions or other agreements and polices on the Company's websites; upon your request; or to contact, identify or bring legal action against someone who may be causing injury to or interference with our or others' rights or property including, but not limited to, claims for infringement of intellectual property, trespass upon any of the Company's websites, invasions of privacy or situations involving threats or alleged threats to the physical safety of a person's property. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing purposes.
The Company may also use, transfer, sell, and share aggregated, anonymous data about our users as a group for any legal purposes whatsoever, such as analyzing usage trends and seeking compatible advertisers and partners.
Information We Collect
The Company collects personal information from you at the Company's websites when you voluntarily submit it to us. The Company requests personal information from you (which may include your name, address, telephone number, email address, year of birth, home address, work address, phone number(s), credit card number, and other personal preferences such as preferred brands, wish lists, other products and services purchased, income and education level, interests, and instant messenger information).
The following are identifiers that permit the physical or online contacting of a specific individual when you:
* Submit any content or materials to this website (aircraft listing, post, blog etc.)
* Participate in a contest or any form of promotional activity sponsored by the Company, affiliate or third party
* Subscribe to receive emails, email newsletters or other correspondence
* Request materials from the Company or one of its affiliates
* Request e-mail, fax, mail or telephone support or services
* Subscribe to receive print or digital versions of anything on our websites (Brochure etc.)
* Complete a request, registration, survey, application or other form
* Request information on a product or service from us or from one of our vendors, suppliers or other agents
You may be asked for your credit card information if you subscribe to one or more of the Company's Membership programs, listing an aircraft or buy any other product or service from our Websites.
Your credit card information, along with the personal identifying information you submit, is transferred to and used by third party fulfillment and financial institutions to verify the credit card numbers, to authorize the processing of the transaction, and fulfill the subscription, product orders or listings.
Be sure to review all privacy policies published by our third party service providers and contact them directly if you have questions as they may have privacy terms that differ from the Company's Privacy Policy.
The Company's websites sometimes may offer contests or promotions that are sponsored by or co-sponsored by one or more third parties. By virtue of a third party sponsorship, these organizations may obtain personally identifiable information that you voluntarily submit. The Company has no control over the third-party sponsors' use of this information. Be sure to review all privacy policies published by these third parties and contact them directly if you have questions as they may have privacy terms that differ from the Company's Privacy Policy.
The Company also collects non-personally-identifiable information from your web-browser to determine trends and statistics (including, but not limited to, number of visitors, time spent on the website, browser type and version, pages requested, and pages visited), for purposes of site administration and to compile information about usage of the website.
The "non-personally identifiable" information that is collected will not permit individual identification. This means you will remain anonymous. Personally identifiable information is obtained if you elect to provide us with this information during your visit to our website(s) or during an earlier visit or subsequent visit and we are able to link your IP address between your current visit and one of these other visits.
The Company will also work with service providers that provide tracking (like "ClickTracks" for example) and data collection technologies in order to:
Place ads across the Company's websites;
Deliver and/or track email communications;
Process payments through ecommerce transactions;
Fulfill print and/or digital subscription orders;
Provide marketing leads to third party organizations.
These companies may collect personal information about your visits to the Company's websites and your interaction with the website, including advertising. You may choose not to provide us with any personal information. In such event, you can still access and use many portions of the Company's websites; however, you will not be able to access and use those portions of this Company website or the services available on or through this Company website that require your personal information.
Protecting Your Information
Your personal information that is stored by the Company is done so behind firewalls and is only accessible by a limited number of persons who are authorized to access such systems, and are required to keep the information confidential. Regardless of these efforts, no system connected to the Internet can be guaranteed to be secure. Even the FAA's secure system has been hacked.
We use reasonable measures in an effort to safeguard and secure the transmission of your personal information from your computer to the Company's computers. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be secure.
Children's Online Privacy
This website is not intended for use by children or anyone under 18 years old. No one under age 18 is allowed to provide any personal information or use our public discussion areas, forums and chat-rooms. Minors between the ages of 0 and 18 must get the permission of their parent(s) or legal guardian(s) before contacting searching for aircraft for sale or any other service our website offers.
If your children disclose information about themselves in publicly accessible areas of the website, they may get unsolicited messages from other parties. Accordingly, you should DEMAND that they do not do so.
If you want to notify us of our receipt of personal information belonging to a child under the age of 19, please contact us immediately.
Cookies and Pixels (Tags)
The Company's websites use cookies. A cookie is a small, removable data file that is stored by your web-browser on your computer. Cookies recognize you when you return to our website; present relevant content to you when you visit our website; analyze visitor behavior and facilitate other similar types of activities.
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your web-browser settings. If you turn cookies off, you won't have access to many features that make your visits to our websites more efficient and enjoyable, and in some cases, some of our services will not function or will function with limited capability.
The Company also uses pixel tags. These are tiny graphic images that help us analyze your online behavior and information about visitors to our websites. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us.
Chat Rooms, Blogs, Forums, and Consumer Generated Media
Our Company websites include blogs, chat rooms, forums, message boards, and/or news or social media groups. Any information that is disclosed in these areas becomes public information. The Company may also syndicate this content using RSS or other technologies that permit the display of such content on other unaffiliated third party websites. You should exercise caution before disclosing your personal information via these public venues, which you do at your own risk. We have absolutely no responsibility for the information you place in a public forum. If you do so, you may receive, among other things, unsolicited emails (Spam) from countless others. The Company cannot safeguard the privacy of personal information that is disclosed online in this manner. If you elect to submit content that includes personally or non-personally identifiable information, you must assume that the content submitted to this (or any for that matter) website can and may be displayed on any website on the Internet.
Refer a Friend – Send Brochure
If a user elects to use our referral or "send brochure" service for informing a friend about our website(s) or to see an aircraft for sale (Send Brochure), we must ask them for the friend's name and email address (so we can send the information). The Company collects the email address of your friend for the sole purpose of automatically sending the friend an email inviting them to visit, but does not use this information for any other purpose other than those enclosed within this Privacy Policy.
Other Websites
As stated previously, when browsing our website(s), you may be directed to other websites that are beyond the control of the Company. These other websites may use cookies and pixel tags, collect data, or solicit personal information. Even though the Company may be affiliated with these websites, we have no control over them or how they collect, distribute or otherwise use your personal information or how they safeguard and secure your personal information. Therefore, the Company is not responsible or could be held liable for the conduct, policies or actions of the owners of such websites or the content displayed on these websites. You acknowledge that accessing any website that is linked to our websites is done at your own risk. Obviously, we will not offer what we feel is immoral (porn and the likes) or irrelevant links in our websites, however users could sneak these in their listings and you should take care to watch for this. If you EVER see this, please contact us immediately at Mark(at.)FlyingOnline(dot.) com.
Unsubscribing, Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us. You may modify or delete any or all of the personal information you have provided to us at anytime. You may unsubscribe from receiving communications from us at any time by using the link included at the bottom of each email communication. You may also unsubscribe by:
Mail:
Flying Online, Inc.
OPT-OUT
2701 North Rocky Point Drive
Suite 1200
Tampa, FL 33607
In your communication, please state that you would like to unsubscribe, what you would like to unsubscribe from, the email address you used to subscribe, the date of your unsubscribe request, and a way to contact you in case we have any questions or issues that arise.
In some limited circumstances, such as to resolve disputes, troubleshoot problems and enforce our policies, the Company may retain in our files the information you have requested to remove. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests.
We reserve the right to send you certain communications related to our websites that are considered part of your account, such as alerts, without offering you the opportunity to opt-out of receiving them.
Questions and Feedback
We more than welcome your questions, comments, and concerns about this Privacy Policy and our privacy practices. Please send us feedback pertaining to these matters or any other issue you may have with Company or this Company Website to:
Flying Online, Inc.,
Privacy Policy Division
2701 North Rocky Point Drive
Suite 1200
Tampa, FL 33607
We may be reached via phone at: 800-533-9390 ext. 1
If you do not agree to these terms and conditions, please do not use this website.
